VendorDesk help

Guides

• Getting started

  Connect your store, choose your products, set prices and shipping, and add your first retailer.

• How retailers connect

  The Shopify app, dropship tools like Duoplane, feeds and emailed POs, the order page, onboarding checklists and cards on file.

• Orders, changes and cancellations

  What happens to each order, the order numbers you'll see, and how to change, cancel or refund an order.

• Getting paid and invoices

  Card payments through your own Stripe account, net terms, order invoices and monthly invoices.