Desk Suite
IssueDesk icon

IssueDesk

Exporting issues to CSV

Download your issues as a spreadsheet for reporting, carrier claims or your own records.

CSV export is included on Starter, Pro and Business.

Export your issues

  1. Open IssueDesk and go to the issue list.
  2. Choose Export CSV. The file downloads to your computer.

The file opens in Excel, Numbers or Google Sheets. Dates are written as calendar dates in UTC, matching what you see in the app.

If the export opens a login page

Older versions of IssueDesk opened the export in a new browser tab, which could land on a Shopify login page. That was fixed on October 1, 2026, and the file now downloads in place. If you still see a login page, reload IssueDesk and try again, then let us know if it persists.

Last updated October 8, 2026